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Welcome To Hotelian.com Terms and Conditions

These terms and conditions outline the rules and regulations for the use of HOTELIAN.COM's Website. HOTELIAN.COM is located at:

702 Regal Tower Downtown Burj Khalifa, Business Bay, DUBAI - DUBAI , UAE

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use HOTELIAN.COM's website if you do not accept all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: Client, You and Your refers to you, the person accessing this website and accepting the Company's terms and conditions.
The Company, Ourselves, We, Our and Us, refers to our Company. Party, Parties, or Us, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services/products, in accordance with and subject to, prevailing law of United Arab of Emirates. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same. United Arab of Emirates is our country of domicile.


Cookies

We employ the use of cookies. By using HOTELIAN.COM's website you consent to the use of cookies in accordance with HOTELIAN.COM's privacy policy. Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate/advertising partners may also use cookies.


Unless otherwise stated, HOTELIAN.COM and/or it's licensors own the intellectual property rights for all material on HOTELIAN.COM. All intellectual property rights are reserved. You may view and/or print pages from http://www.hotelian.com for your own personal use subject to restrictions set in these terms and conditions

You must not:

republish-material-from-http://www.hotelian.com
Sell, rent or sub-license material from http://www.hotelian.com
Reproduce, duplicate or copy material from http://www.hotelian.com
Redistribute content from HOTELIAN.COM (unless content is specifically made for redistribution).
Hyperlinking to our Content
The following organizations may link to our Web site without prior written approval :

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses; and System wide
  • Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.
We may consider and approve in our sole discretion other link requests from the following types of organizations:
commonly-known consumer and/or business information sources such as Chambers of Commerce, AARP and Consumers Union; dot.com community sites; associations or other groups representing charities, including charity giving sites, online directory distributors; internet portals; accounting, law and consulting firms whose primary clients are businesses; and educational institutions and trade associations.
We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavourably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of ; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.
These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party's site.
If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to info@hotelian.com.
Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.
Approved organizations may hyperlink to our Web site as follows:
By use of our corporate name; or
By use of the uniform resource locator (Web address) being linked to; or
By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party's site.
No use of HOTELIAN.COM's logo or other artwork will be allowed for linking absent a trademark license agreement. Iframes Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.


Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.


removal-of-links-from-our-website

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.
Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.


Content Liability

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libellous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.


Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury resulting from negligence;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.
To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.


  • HOTELIAN.COM LLC maintains the www.hotelian.com Website (Site). stipulate that the governing law is the local law.
  • "Visa or MasterCard debit and credit cards in AED will be accepted for payment"
  • "We will not trade with or provide any services to OFAC and sanctioned countries"
  • "Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website"
  • "Cardholder must retain a copy of transaction records and Merchant policies and rules"
  • "User is responsible for maintaining the confidentiality of his account"
PAYMENT CONFIRMATION

Once the payment has been made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment including the booking confirmation and the reservation details.


REFUND POLICY

Refunds will be done only through the Original Mode of Payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card or the
If Hotelian.com rejects or cancels a reservation and a payment has already been made, you will receive a refund of the total reservation value, except in the case of unauthorized reselling or in any other appropriate case that we determine in our sole and absolute discretion where we reserve the right not to reimburse the total reservation value or any part of it.


CANCELLATION POLICY

The Rules spell out the period of cancelation during which you can cancel or make adjustments to your reservation (the period of cancelation). Some bookings can not be altered or cancelled in restricted instances after they have been produced and this will be stated in the cancellation policy of the particular hotel.
If allowed, you may cancel or change your prepaid reservation during the cancelation period, but the applicable cancelation or change fee will be charged as set out in the cancelation policy of the specific hotel.
If cancellation or amendment is permitted on your reservation but you do not do so before the end of the cancelation period, you will be liable to pay a cancelation fee equal to the applicable nightly hotel reservation rate(s), taxes or tax recovery fees (as applicable), service fees and any additional reservation fees charged separately by our affiliate (the cancelation fee) whether you use your hotel reservation or not.


Credit & Contact Information

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